Orders & Payments

Returns & Exchanges

Privacy Policy

General conditions of sale

Delivery

Jewelry Care

• All our jewelry is carefully prepared in our facilities, which is why all your orders must arrive in perfect condition. If this is not the case, please contact us .

• If you are having trouble completing your order or navigating our site, please restart your browser. If problems persist, contact us and our team will assist you as soon as possible.

• Each piece of jewelry is contained in a bamboo wood case and in a burlap canvas to preserve the creation.

• A certificate of authenticity is associated with the jewel to guarantee compliance with the Gautrot charter.

• The accepted payment methods are:
• Credit and debit card such as: VISA, MasterCard, American Express and other international credit cards.
• PayPal, an international payment operator with which you can pay, whether you have a PayPal account or not.